Considering Paysera for your child? Here's what you should know

You can open it remotely. While we do have physical locations and you’re very welcome to visit, we support you and your child if you prefer to create the Paysera account in the comfort of your own home or anywhere else.

It’s safe. As the first licensed e-money institution in Lithuania, Paysera prioritises safety While it's crucial for parents to educate their children on safeguarding personal information, we take proactive steps to secure your child's account from our side. Plus, if your child gets Visa payment card and forgets their card's PIN, the Paysera mobile app has a special feature to securely check it in just seconds.

Parental control lets you, as a parent, set up a Paysera account for your child. Then, from your child's account, you can give permission to link it to your own Paysera account. This means you can easily keep an eye on your child's account and make any necessary changes. It's important to know that while you can see what your child does with their account, you won't get asked to approve or disapprove their actions. For instance, if they transfer money into their account for savings, you won't receive a confirmation request.

Professional client support. Our client support in English is available 24/7. If English isn’t your child’s preferred language, we offer support in more than 10 other languages. You can count on us to always be there for you and your child, offering expert advice and assistance whenever needed.

To open a Paysera account, your child must be at least 7 years old. If they're under 18, we'll need written consent from a parent or guardian for data processing.

Yes, but keep in mind that the minor must be at least 16 years old. If your child is less than 16 years old, they can still use the Paysera account for transfers and many other features.

Minors under 16 can enjoy features like local and international transfers, currency exchange, bill splitting, money requests, QR code payments, accounts for savings, and donations to charity. 16-year-old and older users can access all these features, plus get a Visa payment card, with the option to withdraw money from it and add the Visa payment card to Apple Pay, Google Pay, and Samsung Pay.

Opening a Paysera account for your child is easy and can be done in two ways: either by visiting our nearest physical branch or online. The only extra step for minors under 18 is providing written consent from you.

Prefer the online route? Watch our video guide or read a blog post on how to open a Paysera account for step-by-step instructions.

Most commonly the reason for this is that parents forget to provide written consent for their child to use Paysera services. But don't worry, we've got solutions:

1. Electronically sign and email all required documents to us.
2. Visit our physical branch.
3. If you or another parent are registered and verified Paysera clients, the documents can be sent from the email address that you registered with.
4. Schedule a video call with us. Both you and your child will have to join. During the video call, we will ask you to show the required documents. Find more information on how to prepare for a video call with Paysera and other details in our other blog post.

No matter which option you choose, remember to have the following documents:

• Your ID (if you're the parent or guardian).
• The child's birth certificate or guardianship document.
• Signed parental consent form.

We hope this clears things up for you! If not, you know where to find us.